Upcoming Workshop

New York, NY

October 15 & 16th 2018

Call To Register


The Comprehensive Health Industry Learning Workshop

The CHIL workshop is an intensive 2-day program intended to provide a strategic and practical understanding of U.S. healthcare from the perspectives of all major stakeholders including consumers, caregivers, insurers, pharma, and government. The aim of the course is to present the context and specifics of how major healthcare sectors perceive and apply information technology to upgrade their organizational performance and to drive healthcare cost and quality transformation.

The program is geared towards high-potential healthcare professionals from all sectors, including enterprise sales and marketing teams, system architects, software developers, integrators, data scientists, UX designers, product managers, product marketers, program managers, in-house IT staff, and associates in private equity, venture capital, and executive recruitment.

Participants will leave with a better understanding of the context of their own individual work, how their organization fits into the healthcare ecosystem, and how to interact and interoperate with entities such as regulators, standards bodies, hospitals, multispecialty groups, payers, pharma, CROs, HIT vendors, etc.

The curriculum is adapted from licensed content created as part of the highly-regarded CitiusTech training program, used to educate all new CitiusTech employees on the U.S. healthcare industry.

This in-person course is taught by Frank Ingari.

About Frank Ingari

Photo of Frank Ingari

Frank Ingari has been delivering major returns to investors in mainstream IT and in healthcare services for over 35 years. His industry focus is information technology and its application to payer, provider, pharma, and consumer markets of the U.S. healthcare system. He has been a serial entrepreneur, CEO, or board member in Nasdaq and private companies including Lotus, Microstrategy, Shiva, and Lumeris. He was an accountable care pioneer as CEO of Essence Healthcare, the first Medicare Advantage plan to achieve 5 Stars without owning a provider network.

He received 100% CEO Approval ratings on Glassdoor in 3 successive companies; was named “Best Private Company CEO” by Upside Magazine and a “50+ Innovator” by MedCity News and AARP; was a two-time regional finalist for Ernst & Young Entrepreneur of the Year; and led a company that was named one of the “150 Great Places to Work in Healthcare” by Becker’s.

As Essence CEO, Frank grew the innovative Medicare Advantage plan from 3 stars and 8,200 members to the largest MA plan in Missouri, with membership above 50,000 and unique status as the nation’s only 5-Star Medicare Advantage plan that did not employ physicians. While CEO of Essence, he conceived and founded Lumeris, now the #1 KLAS-rated Population Health Services company. He then led the turnaround of payer-provider portal vendor NaviNet and its successful sale to NantHealth.

Frank is the founder and principal of Growth Ally, a consultancy serving venture capitalists and their companies with strategic, managerial, and interventional services; clients have included Kleiner Perkins, Greylock, Charles River, and Polaris. Growth Ally contributed to companies including iRobot, Microstrategy, RSA, Powersoft, and Sybase. Assignments included CEO and executive team evaluation, interim CEO and functional responsibility, negotiation with regulators, strategic plan development, business model evaluation, marketing and software development turnarounds, etc.

Frank has deep governance experience such as board memberships at Boston Medical Center’s Healthnet Managed Medicaid plan, Sybase, Microstrategy, Essence Group Holdings, Lumeris, NaviNet, Shiva, and PowerSoft. He participated in many funding and liquidity events, including five IPOs, several secondaries, both sides of corporate M&A, and every stage of venture capital.

Frank holds an undergraduate degree in American History and American Literature from Cornell University. He is an avid amateur musician and father of 4.

Workshop Content Overview

This two-day intensive course is a unique in-person immersive learning workshop that provides students with a practical understanding of all aspects of the U.S. healthcare system and how they are meant to work together. The workshop will cover a broad spectrum of topics.

Section 1: The Healthcare Industry

Section 2: Healthcare Information Technology


Below is a sampling of what trusted industry professionals are saying about the CHIL workshop

“The CHIL workshop was a comprehensive tour of the US healthcare system and its technologies like nothing I have ever seen. Frank has condensed every facet of the industry into an engaging presentation of the need-to-know history, current reality, and future trends. The integrated understanding provided by this workshop would be invaluable to any healthcare business professional or technologist to enhance their ability to create value.”

- Jason W, Entrepreneur and CEO, HIT Startup; former CTO and Chief Architect, top 50 HIT vendor

“I have done nothing but rave about this workshop… It was terrific and very valuable.”

- Valerie D, Director, Executive Search Firm

"I think this is invaluable to anyone working in healthcare! Unbelievably eye-opening education. This will undoubtedly make me better at my job when engaging with all sectors of patients, employees, physicians, and leadership in the hospital system."

- VP Marketing, top 20 national hospital system

"My colleagues and I would all agree that this course has changed the way we now think about this space."

- Software Developer, HIT startup

“I really believe your course is a must for all people working in healthcare… for the first time I feel like I have a solid understanding of the scope of the system and at least know the parts I don't know.”

- Liran B, Senior Architect, HIT startup

"The main thing I took away from this workshop was how I fit in ‘the bigger picture’ which is so hard to see sometimes when you’re coding away all day."

- Lili P, Senior Architect, healthcare AI product for global IT leader

“I highly recommend the CHIL workshop to anyone looking to learn more about the industry. Frank is a very dynamic speaker and gives concrete examples that demonstrate his expertise and allow the participants to fully grasp the concepts he is teaching. I enjoyed the training and came away with great information that will help me in my role as I look to grow our organization.”

- Emily A., Professional Development Specialist, Software Development firm serving payers

“Incredibly informative learning opportunity. I found the material extremely valuable, and the experience rewarding.”

- Tom S, Program Manager, CRO

“I would highly recommend it for both people entering the healthcare sector for the first time, and for people who have been silo’d in one aspect of the system who would like to get a more holistic, top-down view.”

- Steven B, Senior Associate, Executive Search Firm

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